Terms and Conditions

Our Terms and Conditions were last updated on Nov 2023.

Introduction

Welcome to Identity Coffees (hereinafter referred to as “the Website”). These terms of use govern your use of the Website, so please read them carefully before proceeding. By accessing and using the Website, you agree to be bound by these terms. If you do not agree with any part of these terms, please refrain from using the Website.

Acceptance of Terms

By using the Website, you acknowledge that you have read, understood, and agree to be bound by these terms of use, as well as any additional terms and conditions that may apply. These terms constitute a legally binding agreement between you and Identity Coffees. If you do not agree to these terms, please do not use the Website.

Age limit

Age restrictions apply: Identity Coffees does not permit those under 18 to use the Service. We do our best to restrict access to our sites, products and services to minors. Even if the content of our products and services is not of a shocking nature, we prefer to target a mature audience capable of understanding the implications and responsibilities of the business world.

Any subscriber who does not meet these criteria will immediately be deleted from our database as soon as this is brought to our attention. Likewise, any customer who does not meet these criteria will be reimbursed and a return of the product (s) concerned will be required.

Placing Order

By placing an Order for Products through the Service, you warrant that you are legally capable of entering into binding contracts.

Price

The prices are indicated in dollars, excluding the shipping and processing of your order. The price of items can be changed at any time. However, the price applied to an order will be the one stated at the time of the order.

Your information

If you wish to place an Order for Products available on the Service, You may be asked to supply certain information relevant to your order including, without limitation, your name, your email, your phone number, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of your order.

Payment

Payment is due immediately on the date of the order, including for pre-order products.

Payment can be made through various payment methods we have available, such as Visa, MasterCard, Affinity Card, American Express cards or online payment methods (PayPal, for example).

Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, we will not be liable for any delay or non-delivery of your order.

Delivery

Delivery is made to the address you specified when placing your order (therefore, pay particular attention to the spelling of the address you enter and especially the postal code).

The risks will be your responsibility from the date on which the ordered products have left our premises. However, in the event of a lost package, we will do everything necessary so that you still receive your product or that you are reimbursed according to your warranty.

Intellectual Property Rights

Unless otherwise stated, Identity Coffees and/or its licensors own all the intellectual property rights in the content displayed on the Website. This includes, but is not limited to, text, graphics, logos, images, videos, and any other materials. You may not use, reproduce, modify, or distribute any of the content without prior written permission from Identity Coffees.

Use of the Website

You may use the Website for personal, non-commercial purposes, provided that you comply with these terms of use. You are prohibited from:

1. Using the Website in any way that may cause damage to the Website or impair its functionality.
2. Using the Website in any way that is unlawful, illegal, fraudulent, or harmful.
3. Using the Website to copy, store, host, transmit, send, use, publish, or distribute any material that consists of or is linked to any spyware, computer virus, or other malicious computer software.
4. Engaging in any data mining, data harvesting, data extracting, or any other similar activity in relation to the Website.

Third-Party Content and Links

The Website may contain links to third-party websites, advertisements, or content that is not owned or controlled by Identity Coffees. We do not endorse or assume any responsibility for any such third-party websites or content. If you choose to access any third-party websites, advertisements, or content, you do so at your own risk.

Limitation of Liability

In no event shall Identity Coffees, its directors, employees, partners, or affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of the Website. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses (even if Identity Coffees has been advised of the possibility of such damages).

Changes to the Terms

Identity Coffees reserves the right to modify or replace these terms of use at any time without prior notice. Your continued use of the Website after any such changes shall constitute your acceptance of the modified terms.

Governing Law

These terms of use shall be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law provisions.

Contact Us

If you have any questions or concerns regarding these terms of use, please contact us at simon@identitycoffees.com.